India Post Payments Bank Partners with DoPPW for Nationwide Digital Life Certificate Campaign 3.0

Tarun Karthick

Campbell Bay, 13 November 2024

India Post Payments Bank (IPPB) has teamed up with the Department of Pension and Pensioners’ Welfare (DoPPW) to launch the nationwide Digital Life Certificate (DLC) Campaign 3.0. Running from November 1 to 30, 2024, the initiative covers over 800 cities and towns, aiming to enhance the convenience of pensioners, especially those in remote areas.

The DLC Campaign 3.0 leverages cutting-edge face authentication and fingerprint biometric technology, enabling pensioners to submit their life certificates digitally. This modern approach aims to ease the submission process, particularly for those in rural or inaccessible regions, ensuring that pensioners can complete the process with minimal effort, right at their doorsteps.

As part of the collaboration, IPPB and DoPPW are providing DLC services through post offices, pensioners’ doorsteps, and dedicated DLC camps, supported by a robust network of Postmen and Gramin Dak Sevaks. This initiative is further supported by Pensioners’ Welfare Associations, UIDAI, and other stakeholders, working together to streamline the process.

Previously, pensioners were required to submit paper-based life certificates, a time-consuming and cumbersome procedure. The new system removes the need for physical visits to pension disbursing agencies and offers an easy-to-use digital submission platform. The adoption of Aadhaar-enabled biometric authentication for the generation of Jeevan Pramaan ensures a seamless and quick process for senior citizens.

IPPB had initially introduced the Doorstep Digital Life Certificate service in 2020. The service allows pensioners of Central, State, and Employees’ Provident Fund Organization (EPFO) to generate their life certificates without visiting the pension disbursing offices. A nominal fee of Rs. 70 (including GST) is charged for doorstep service, where the nearest Postman or Gramin Dak Sewak visits the pensioner’s address to complete the process. 

Pensioners can also generate the DLC by visiting their nearest post office. Once the process is completed, the pensioner will receive a confirmation SMS, and the certificate will be accessible online the following day at https://jeevanpramaan.gov.in/ppouser/login.

This collaborative effort promises significant ease for pensioners, particularly senior citizens, reducing the time and effort traditionally involved in the certification process.