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Protect Yourself from Cybercrime: How to File Complaints for Cyber Fraud/Crime Over Phone

Tarun Karthick

Port Blair, 08 October 2023

Cybercrime continues to affect millions of people daily, regardless of their education or profession, leading to significant financial losses. In a bid to enhance public safety and combat this growing menace, authorities have provided a way for victims of cyber fraud to file complaints over phone. Taking swift action is crucial when faced with cybercrime, and understanding the process can help victims recover their lost funds.

If you have fallen victim to cyber fraud, the first step is to contact the helpline number, 1930. However, before making the call, it’s essential to gather specific information to share with the helpline to expedite the investigation and increase the chances of recovering your money.

Here’s a list of information you should have ready before dialing the helpline:

1. Victim’s Name: Provide your full name for identification purposes.

2. Victim’s Mobile Number: Share your contact number for communication.

3. Nearest Police Station: Specify the name of the nearest police station.

4. District: Indicate the district where the incident occurred.

5. Name of the Bank: Mention the name of the bank involved in the transaction.

6. Amount Debited: State the exact amount that was fraudulently taken from your account.

7. Account Number/Wallet Merchant, UPI ID: Provide the account number, wallet merchant, or UPI ID from which the amount was debited.

8. Transaction ID: Include any transaction ID associated with the fraudulent activity.

9. Brief Description of the Fraud: Explain how the fraud occurred, providing a concise summary of the incident.

For any further assistance, information, or inquiries related to cybercrime, individuals are encouraged to contact the Cyber Cell in Port Blair through the Cyber Helpline Number, 1930, or via the mobile number 9531856083. Additionally, victims and concerned citizens can visit the official website, cybercrime.gov.in, for valuable resources and guidance on how to protect themselves from cyber threats.

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