Tarun Karthick
Sri Vijaya Puram, 23 December 2024
The State Transport Authority (STA) has been receiving reports of autorickshaw drivers not using fare meters and charging passengers excessive fares. The STA has reminded the public and autorickshaw owners that, under Section 74(2)(viii) and Section 96(xx) of the Motor Vehicles Act 1988, it is mandatory for all autorickshaws to have functioning fare meters.
Despite previous intimations through media releases, the violations continue, prompting the STA to issue another warning to autorickshaw permit holders. Repeated violations could lead to the cancellation of permits, and enforcement drives will soon be conducted to ensure compliance with the rules.
In line with the revised autorickshaw fares for the Andaman and Nicobar Islands, approved by the Hon’ble Lt. Governor in a notification dated January 11, 2023, the STA has instructed drivers to have their fare meters calibrated and stamped by the Directorate of Civil Supplies & Consumer Affairs. Additionally, all autorickshaw owners must display the STA-issued fare chart in their vehicles.
The STA has clarified that fares must be charged strictly according to the fare meter, and any overcharging, refusal to ply autorickshaw as per the request of passengers, or misbehaviour with passenger, will be dealt with severely. The STA has also confirmed that enforcement actions, such as fines or permit suspensions, will be initiated against those failing to comply, including those who operate faulty or unstamped fare meters, or who do not display the required fare chart.
The public is encouraged to report any violations such as refusal to use the fare meter, overcharging, or refusal to provide service. Complaints can be directed to the Secretary of STA, Directorate of Transport, Sri Vijaya Puram, along with the autorickshaw’s registration number and details of the issue. Complaints can also be made via the helpline numbers 03192-240059, 240062, 230259, or to the Traffic Section at 243812.
The STA is committed to maintaining fair and transparent autorickshaw services for the residents and visitors of the Andaman and Nicobar Islands.